In this case, you will have to clear both the cache and data. To wipe cache and data follow these steps. Open the "Settings" screen on your device. Scroll down the "Settings" menu and click to open the "Apps" option. Once this is done, on the same screen find "Clear data" and tap on it to clear all the data on the app. Sometimes when you experience the Google play can update problem, the problem is with the Google play software already installed on your device.
Chances are the program that cannot update because it is corrupted or has been altered in a way that hinders an update. In this case, all you need to in uninstall it then reinstall. To do this, follow these steps:. On the Google play screen, find the Google Play app and tap on "More" then select "Uninstall updates". Wait until the uninstallation is completed then head to the Google Play store and download the app again. Now follow the screen promotes to reinstall it. Often Google serves check time on your device to sync the Google play with your device.
This means that if your device is showing the wrong time and date then Google play will not work properly. This could be the main reason why your Google play cannot update. If this is the case, then you need to check and correct the time and date on your device.
Here are important steps you need to follow to change the date and time settings on your device:. Open the "settings" screen on your device then navigate it to find the "Date and Time" option and tap on it to open. On the screen that opens find and select the "Automatic Date and Time" option.
This should automatically reset the date and time on your device. Alternatively, you can select to reset the time and date manually. Sometimes the Google play not updating problem could be a result of your Google account and not the software.
In this case, you need to refresh your account. This is simply removing and then re-addicting your account to your device. This is a very delicate process that requires preparation as you are likely to lose a lot of important data.
To refresh your Google account, follow these steps:. Once your account has been removed, you can now add it back then restart your device before trying the update. This should work for you. Sometimes the Google play not updating can be a real pain in the ass. It can eat your time while preventing from downloading or even using some very important apps. This can cost you a lot of money if you don't get the problem solved fast.
In such a case you need a solution that can help you quickly resolve the problem with your Google play. One of the best tools to use if you need a quick fix for all your android problems is the iMyFone Fixppo for Android program. This is a powerful tool designed to quickly and professionally resolve all your android related issues. It has a great interface that makes it easy to use, is superfast in resolving your android related problem and can handle just any android issue you may be experiencing.
Click the "Start" button to start downloading the tool. Before the download starts you will be required to enter some details about your device. Correctly and accurately enter all the details required then click the "Download Firmware" button to start the download process.
Once you have downloaded and launched the firmware on your PC,you should confirm the firmware information again, then put the device in the download mode refers to the Guide.
Once your tablet or phone has gone into download mode, then all those issues with your Android operating system will get fixed automatically by the program.
Once the process is complete, your tablet will begin to boot normally. However, ensure that it isn't interrupted. If you have used Google Play for a considerable period then you know that it can start having issues out of the blues.
However, a considerable number of android users have reported experiencing the Google Play won't update after updating their android operating system to android There are quite several possible causes for this problem. One way around this is to download the APK from an alternative site and force it to install. Do this at your own risk, however. If there are actual incompatibility issues, they could potentially cause issues with your device. More likely, though, you won't be able to access certain features in the app because of your device.
Another common explanation when you can't find an app on Google Play is that it doesn't work in your country or region. This could be due to government restrictions, but more frequently, it's a decision by the developers to filter out people who can't use the app anyway. For instance, there's little point in installing an app for a US-only bank if you live in Australia. Even if you force the app to install by sideloading it on your phone , you won't be able to create an account or use the bank's services anyway.
Another example is Hulu, which is only available in the US. In other cases, an app may only service certain locations in its early stages, so the owner decides to limit who can download it.
This prevents negative reviews from confused users and makes sure it's running tests with the right people. If you're not sure why an app is region-restricted, it's worth reaching out to the developers to ask. Keep in mind that if you've moved to a new country recently, you may need to update your region setting in the Google Play Store to access compatible apps in that area.
As long as your device is from the last several years and isn't super basic, it probably includes the latest hardware features. Gyroscopes, accelerometers, ambient sensors, proximity sensors, and other functions allow your device to pick up data from the world around it.
Some apps require these tools. If your phone is outdated and doesn't have a component that an app requires, then you can't install it from the Play Store. Budget phones are more likely to skip out on these features than flagships, of course. An app also might require more powerful hardware than your phone has.
Apps that need a lot of resources might demand a certain amount of RAM, for example. The only real solution here is upgrading to a newer device. It's frustrating, but it's probably time anyway if you run into this problem. In addition to the hardware requirements discussed above, many apps also have software requirements in the form of your phone's Android version.
To check this, visit the app's page on Google Play's web interface. Scroll down, and you'll find it as Requires Android in the Additional Information section.
Every new major version of Android comes with a handful of new features and improvements that apps can utilize. If an app relies on one of these features that you don't have, it may not work at all.
There's no point in allowing you to install the app if that's the case. A more common reason, though, is the developer deciding on the oldest version of Android the app will support as a cutoff point. Like desktop software, it's difficult to keep Android apps backward-compatible with versions released many years ago. Almost nobody uses ancient Android versions such as Jelly Bean anymore, so it makes no sense for developers to keep supporting them. Unfortunately, Android's fragmentation means that your old device will probably never see another update.
You can try installing a custom Android ROM to breathe new life into an old device. But if your phone is so old that it can't download many apps from the Play Store, it's probably time for a new one. Apps can take up a surprising amount of storage space on your device. If your phone has a small amount of storage, the reason you can't install apps from Google Play could be because you simply don't have room.
This can even prevent you from installing app updates, in some cases. You should thus free up space on your Android device to make room for the new app. You can do this by uninstalling old apps, removing local photos and videos that you've saved to cloud storage, and similar. If this becomes a recurring problem, you should look at getting a new phone with more storage space.
If you run into an app that looks like it's compatible with your device, yet the download doesn't work for some reason, the problem may lie elsewhere. Chances are that you have an issue with the Google Play Store app. When a download or installation from Google Play doesn't work right, you should first reboot your phone.
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